Total security doesn't have to sacrifice speed. Slow customer support for non-paying users: If you're using the free version or simply shopping around Hotspot Shield's website, there's no live chat or phone support option.Strict data retention laws: The United States is not the best place to base a VPN service in, given its membership in Five Eyes, Nine Eyes, and 14 Eyes, but Hotspot Shield’s zero-logs policy means it has no data to give up in the first place.Only five simultaneous connections per account: Five just doesn't cut it for some people.Free option: Hotspot Shield offers a free version that is convenient but capped at 500 MB per day and has a two Mbps speed limit.
Can access Netflix: This could change, but for now, Hotspot Shield works with Netflix and other video streaming websites.Speed: Hotspot Shield performed lightning fast during download and upload speed tests, mainly because of its servers that support speeds up to 1 Gbps.
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